When is the Subscribe & Save discount applied?

The Subscribe & Save discount is applied automatically to every order in your subscription, starting with the first.

At checkout

When you select “Subscribe & Save” on a product page and proceed to checkout, the line item shows:

• Original price (strikethrough)
• Subscribe & Save price (the discounted amount you actually pay)

The discount percentage is shown on the line item. You won’t need to enter a code.

On future orders

Every subsequent order automatically uses the same discount you locked in when you started the subscription. We don’t change the percentage on you — even if list prices change over time, your subscribed price stays at the original discounted rate.

Stacking with other discounts

• Welcome discount (first-order) — yes, the welcome discount can stack with Subscribe & Save on your first order if you have a one-time first-order code.
• Promo codes — most general promo codes are one-time-use and apply only to your first subscription order, not to recurring ones.
• Free shipping — automatic on every Subscribe & Save order. No minimum.
• Volume discount — increasing quantity per shipment doesn’t add an extra volume discount beyond Subscribe & Save.

What if I see the wrong price?

If you see the regular (non-discounted) price at checkout or on an order confirmation, three things to check:

1. Did you select “Subscribe & Save” instead of “One-Time Purchase” on the product page? It’s easy to miss the toggle.
2. Are you actually on a subscription? Sign into your account → My Subscriptions to confirm the subscription is active.
3. Is the order a manually-placed one-time order? One-time orders don’t carry the subscription discount.

If everything looks right and you’re still being charged the wrong amount, email support@petterm.com with the order number — we’ll review and refund the difference if there’s a billing error.

Cancellation and the discount

If you cancel and later restart a subscription on the same product, the discount applies fresh to the new subscription — at whatever the current published rate is.