What if my pet won't eat the Tear Stain Powder?

Most pets accept Tear Stain Powder without noticing. When refusal happens, it’s almost always one of three issues — and each has a quick fix.

Issue 1: Texture (most common)

Cats and small dogs can be sensitive to powder on dry kibble. The fix:

• Switch the affected meal to wet food, even just for the dose. The powder dissolves into wet food and disappears.
• Add a splash of warm water or unsalted broth to kibble before mixing in the powder.

Issue 2: Dose volume

For pets new to supplements, even a half-sachet’s worth of powder on top of their normal portion can look unfamiliar. The fix:

• Start with a quarter-sachet for 3 days, then half for 3 days, then full dose.
• This is slower but it gets nearly every reluctant eater on board.

Issue 3: Picky personality, not the powder

Some pets refuse anything new added to their food, regardless of what it is. The fix:

• Mix into a teaspoon of a high-value carrier first — plain Greek yogurt (lactose-tolerant pets only), unsalted bone broth, a small piece of plain cooked chicken pulped fine.
• Once the pet is consistently taking the high-value mix, you can gradually transition to mixing directly into regular food.

What not to do

• Don’t mix into water. The powder will float and won’t be consumed reliably.
• Don’t force-feed via syringe. This is stressful and creates a negative association with the supplement that’s hard to undo.
• Don’t double up the next day if your pet skipped a dose. Just go back to the regular daily dose.

If nothing works after 2 weeks

Email support@petterm.com. Tell us what you tried — we’ll either suggest a specific approach for your pet’s personality, or arrange a refund on the opened product. We don’t make pet parents argue with us about returns when something just doesn’t work.